We can certainally echo this point made by NCVO

In spite of significant investment from state and grant funders to increase their capacity, charities continue to lag behind other sectors in their use of technology: the National Council for Voluntary Organisations calls ICT the sector’s biggest skills-gap, with a third of small and medium charities saying they had no-one they trusted to talk to about technology.

A report soon to be published by the NAVCA ICT Champions highlights that although there are some good specialist ICT Support providers, most small charities and voluntary groups still struggle to support their own ICT or that of their clients.

We’ve also seen many charities who find the pace and change of technology a challenge and therefore just get by often on outdated equipment or don’t take advantage of the features and facilities offered by social networking website in the conversational web.